Effective Date: 2026-03-25
Store Name: goodluckinaustralia
Operating Entity: Miluo Yunsheng E-commerce Co., Ltd. Kaiying Branch
Contact Address: Group 4, Mixin Community, Guiyi Town, Miluo City, Yueyang City, Hunan Province
I. Privacy Policy (Including GDPR Compliance Terms)
1. Scope of Application
This Privacy Policy applies to our collection, use, storage and protection of your personal information when you place orders, register, consult, make payments, arrange logistics and handle after-sales services on this website/store.
2. Information We Collect
We only collect information necessary to complete orders and provide services, including but not limited to:
- Name and recipient information
- Shipping address, contact phone number and email address
- Payment information (processed by payment institutions; we do not directly store complete bank card information)
- Order records, logistics information and after-sales communication records
- Device information, IP address and browsing behavior (used for security risk control and service optimization)
3. Purposes of Information Use
We use your information only for the following legitimate purposes:
- Processing orders, shipping, delivery and after-sales services
- Identity verification and payment security verification
- Anti-fraud, risk control and platform compliance requirements
- Sending order notifications, logistics reminders and after-sales notifications
- Improving products, services and user experience
- Complying with legal, regulatory and judicial requirements
4. Information Sharing and Disclosure
We will not sell or rent your personal information to third parties. We only share your information in the following cases:
- Logistics service providers: for delivering goods
- Payment institutions: for completing payments and refunds
- Platform service providers (such as Shoppaas, payment gateways, ERP systems): for store operation
- When required by laws and regulations or legally requested by government authorities
5. Data Security and Storage
- We adopt reasonable technical and management measures to protect your personal information from leakage, tampering or loss.
- Personal information will be retained for the period necessary to achieve the purposes stated in this Policy, and will be legally deleted or anonymized after expiration.
6. GDPR Compliance Terms (For Users in the EU/EEA)
If you are located in the European Union/European Economic Area, in accordance with the General Data Protection Regulation (GDPR), you have the following rights:
- Right to Information: The right to know how we process your personal data.
- Right of Access: You may request a copy of your personal data.
- Right to Rectification: You may request correction of inaccurate or incomplete personal data.
- Right to Erasure (Right to be Forgotten): You may request the erasure of your personal data under certain conditions.
- Right to Restriction of Processing: You may request restriction of the processing of your data.
- Right to Data Portability: You may request to obtain your data in a structured, commonly used and machine-readable format. You also have the right to transmit such data to another data controller without hindrance from us. Right to Object: You may object to the processing of your data based on legitimate interests. Right to Withdraw Consent: You may withdraw your previously given consent at any time.
To exercise the above rights, please contact us via
[email protected]/What's app +86 13787988684. We will respond within the time limit specified by the GDPR. You also have the right to lodge a complaint with the local data protection authority.
7. Cookies and Third-Party Tools
This store may use Cookies and similar technologies for login status, shopping cart, page optimization and security verification. You can manage Cookies through your browser settings.
8. Protection of Minors
Our services are intended for users aged 18 and above. If we inadvertently collect information of minors, we will delete it as soon as possible.
9. Policy Updates
We may update this Policy from time to time, and the updated version will be posted on the store page.
10. Contact Us
If you have any questions about the Privacy Policy, please contact us:
Group 4, Mixin Community, Guiyi Town, Miluo City, Yueyang City, Hunan Province